USERRMERCH IS OPEN

Community goods, server upgrades & support — one account, one universe.

Need help? We're here →
USERR / MERCHSILog inLog in / sign up
Mission support

Tell us what’s
out of orbit.

Send the team the details and we’ll route your request to the right agent.

✦
Ticket tracking

You’ll receive a ticket number the moment your request is submitted.

Open a ticket01 / SUPPORT

Your connected Discord account always takes priority, so Universe Bot sends agent replies to the correct person. Every ticket is also saved under Profile → Case Files.